Politique d’expédition

Shipping Policy

Thank you for choosing our plastic products! We are committed to providing fast and reliable shipping services to ensure you receive your products as quickly as possible. Below is a detailed explanation of our shipping policy:

1. Shipping Coverage

  • We provide global delivery services, and most countries and regions are within our shipping range. Buyers are required to pay for shipping, and the shipping fee is not fixed. You can choose the shipping fee and logistics method according to the order quantity and weight.
  • If your address is in a remote area, additional shipping fees may apply, or delivery times may be longer.

2. Order Processing Time

  • All orders are processed and shipped within 10-25 business days (excluding holidays).
  • Processing times for customized plastic products may take longer, and you will be notified during order confirmation.

3.  Shipping Times

  • Standard Shipping
    Typically takes 20-45 business days, depending on the destination country/region.
  •  Express Shipping
    Typically takes 10-25 business days, suitable for customers who want faster delivery.
  • Please note that shipping times are estimates and may be delayed due to weather, customs inspections, or carrier issues.

4. Shipping Costs

  • We calculate the shipping cost based on the order amount, weight and destination. The specific cost will be displayed at checkout. You can discuss the specific shipping cost with customer service and place a new order. Customer service will change the price for you.
  • For orders over a certain amount (e.g., $200 or more), we offer free standard shipping (region-dependent).

5. Order Tracking

  • After shipment, you will receive a confirmation email with a tracking number to track your order in real time.
  • If you do not receive tracking information, please contact us via email, and we will assist you.

6. Shipping Carriers

  • The logistics companies we cooperate with include but are not limited to: UPS, FedEx, DHL, USPS, third-party logistics service providers, and local postal services, or you can choose Chinese logistics customs to export to your country.
  • We will select the most suitable carrier based on your address and chosen shipping method.

7. Customs and Import Duties

  • Your order may be subject to import taxes or customs duties (depending on your country/region). These charges are the buyer’s responsibility.
  • We recommend checking with your local customs office regarding tax policies before placing an order.

8.  Damaged or Lost Packages

  • If your item is damaged or lost during shipping, please contact our customer support team within 7 days and provide photos or shipping details as proof.
  • We will assist you in filing a claim or reshipping/refunding based on the situation.

9. Customer Support

  • If you have any questions about our shipping policy or need assistance with your order status, feel free to contact us:
    • Email：plastate2024@gmail.com
    • Business Hours：Monday to Friday

10. Additional Notes

  • Please ensure your provided address is accurate to avoid delivery delays or lost packages.
  • For certain countries or regions, we may not be able to provide shipping services. If your order cannot be delivered, we will issue a full refund.


Thank you for choosing our products! We are dedicated to providing you with the best service possible.